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Look for a hot tub manufacturer that uses certified manufacturing practices, namely ISO9001 Certification. ISO has developed more than 17,000 International Standards on a variety of subjects and 1,100 new ISO standards are published every year.
Additionally, you'll want to take a very close look at the hot tub warranty. Keep in mind that just as when you buy a car, you'll have a relationship with your hot tub dealer for years. He'll be servicing your hot tub, selling you chemicals and accessories, and acting as your spa consultant should you ever need one.
Take time to ask your friends, neighbors, or others in your community about the hot tub manufacturer and the local dealer. Buy a product with a sound reputation from a dealer who has a well-established business in your community.
You'll find peace of mind from dealing with someone you can rely on for advice.